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Third party indexing/backup software such as Carbonite or Google Desktop can potentially interfere with this process. NeatWorks will periodically re-index itself automatically to catalogue data. 'It appears you may have an indexing conflict between the NeatWorks software and another third party application running elsewhere on your system. I contacted their tech support & got the following reply, along with a link to a knowledge base document indicating Kaspersky Anti-Virus Causes Error at Startup. But with the Neatworks 4.x, I get it EVERY TIME, if I don't turn off McAfee's real time scanning. I got the first message occasionally on the 3.x software. The second one is a PITA, but I can live with it. If the problem persists, please contact NeatWorks technical support for assistance.'

Please wait 30 seconds and then try re-launching NeatWorks. 'NeatWorks cannot launch because a connection to the databse could not be established, possibly, because the database is still starting up. We apologize for the inconvenience, please contact Technical Support if this problem persists.'

'An unexpected error occurred while using NeatWorks. The recurring error messages that drove me nuts were:

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